Prescriptions

Information for Patients ordering repeat prescriptions - updated 2nd October 2024

We have been advised that Verwood Pharmacy no longer includes repeat prescription slips when dispensing medications.   If this causes you an issue, please contact Verwood Pharmacy directly to discuss this, as it is a matter for the pharmacy to process in line with their procedures and one over which we have no influence.

If the lack of a repeat prescription slip causes you an issue, you are advised to contact Verwood Pharmacy to discuss the issue.  The service you receive when obtaining your prescription may vary from pharmacy to pharmacy; however, as a customer, you have a choice as to where you want your prescriptions sent, be it to an online dispensary or a location-based premises.  Please get in touch with us if you wish to nominate a different pharmacy to dispense your prescriptions.  We can only control where we send the prescriptions, not how they are processed.

You can also “go paperless” and order your prescriptions quickly and easily online using the NHS App or a Systmonline Patient account.  

Scroll down to find out more. 

Repeat Prescriptions

Patients on regular medication do not need to see a doctor for a repeat prescription of their medication. 

Some patients need medicines over a prolonged period, which can be authorised for a repeat prescription by the doctor. If so, a record is kept on the computer so that you may request further supplies.

Please allow 3 working days for your prescription to be processed.  Remember to allow extra time for Bank Holidays and weekends.

If you run out of regular medication over the weekend, please contact the pharmacy who will be able to issue an emergency supply, rather than contacting 111.

a packet of blister packed tablets

How to Order a Repeat Prescription

 

Order a Repeat Prescriptions Online

The fastest and most efficient way to order your repeat medication is by requesting this online.  You can order your repeat prescriptions online through SystmOnline, or using the NHS app or Airmid App.  

Scroll down to click on the image below or follow this link to access your SystmOnline account here>>

Systmonline book request register

Other ways you may re-order your medication

If you cannot order your repeat prescriptions online, your prescription request can be made by sending your prescription sheet to the Surgery and indicating which items are required.  Alternatively, you may leave your request sheet at the pharmacy of your choice.  

Please note that we do not take prescription requests over the phone. This is to ensure patient safety and to avoid mistakes.  It will also prevent blocking the phone lines and increase telephone access when patients are trying to make appointments, request advice or emergency help.

You may also wish to consider requesting repeat prescriptions using the NHS App. Scroll down to click on the image below or follow this link to find out more>>

Not registered to use GP Online Services?

Useful Information About Prescriptions for our Patients

paper bank notes

Help with NHS Prescription costs

In England, around 90% of prescription items are dispensed free. This includes exemptions from charging for those on low incomes, such as:

  • those on specific benefits or through the NHS Low Income Scheme
  • those who are age exempt
  • those with certain medical conditions

The current NHS prescription charges can be found on the NHS website here>> If you need help with NHS costs or need to find out if you can get free prescriptions please click the button below for further information, please follow this link for more information>>

various types of medicine

Antibiotic Use

Our practice will only prescribe antibiotics if we feel that they will benefit your condition – many conditions will improve without the need for medication. Your GP might not prescribe antibiotics.

There are a number of things that you can do to help manage antibiotic resistance.

Learn more about antibiotics and antibiotic resistance by following this link>>
a mans holding a single medical tablet

Medication Reviews

Our clinicians regularly review the medication you are taking. This may involve changes to your tablets and is in accordance with current Health Authority policies.

Please be reassured that this will not affect your treatment. We may sometimes call you in for a medication review and this may involve blood tests. It is very important that you attend these appointments, as it keeps you safe whilst taking medication.

Please ensure that you book an appropriate appointment to avoid unnecessary delays to further prescriptions.