In response to patient feedback, from 1st December, we are introducing a new GP appointment system designed to provide better continuity of care and a more personalised service for all our patients.

You will now be able to book appointments directly with your usual GP, helping to make your care more personal and consistent.

As part of this change, we are sending messages to patients to confirm who their usual GP is. If you are unsure or do not receive a message, please contact the surgery, and we will be happy to help.

This will help ensure you can book directly with the GP who knows you and your medical history best. 

Buddy System for When Your GP Is Away

To make sure your care remains consistent, we are also introducing a buddy system.
If your usual GP is not available on the day you need an appointment, you will be offered an appointment with a designated buddy GP or team member who works closely with your usual GP and has access to your medical history.
This ensures your care continues smoothly, even when your GP is away.