Chronic Disease Management

Long-Term Condition Reviews

If you have a long-term condition (like diabetes, high blood pressure or a respiratory condition) that requires a periodic review, you do not need to phone the surgery to ask when your next review is due.

Instead, we ask that you wait for us to contact you. Our practice team monitors patient records and will invite you in for your review (which may be a blood test, followed by a GP or Nurse appointment) when you are due.

This process helps us ensure that everyone gets their check-up when it's needed, keeping our phone lines clear for urgent matters.

However, if you have any concerns about your condition before you are contacted, please call us as usual.

Blood Pressure at Home (BP@Home) Service Update

Crane Valley PCN has made the decision to discontinue the BP@Home monitoring service, and we will no longer be using the Luscii app.

We understand this may be disappointing news for those who enjoyed using the digital system, and we sincerely apologise for any inconvenience.

Please rest assured that your care remains our top priority. Regular home blood pressure readings are still an excellent way to manage your health.

Your care remains our priority; please continue to take your home BP readings and submit them to us when requested via SystmConnect or drop a note into Reception with your name and date of birth.

High blood pressure (Hypertension)

Persistent high blood pressure (also known as hypertension) can increase your risk of some serious and potentially life-threatening health conditions, such as:

In England, more than 1 in 3 adults has high blood pressure. Monitoring your numbers is the first step in staying healthy.

If you have high blood pressure, reducing it even a small amount can help lower your risk of these health conditions.

How to take your blood pressure at home

To get an accurate reading, your body needs to be at rest. Avoid taking your blood pressure when you are feeling stressed, in pain, or in a hurry.

Tips for a steady reading:

Rest first: Sit quietly for 5 minutes before you start.
Positioning: Sit with your back supported and both feet flat on the floor.
Arm position: Rest your arm on a table so it is at the same level as your heart.
Stay still: Do not talk or cross your legs while the machine is taking your reading.

For more detailed guidance, read our advice for taking blood pressure readings at home.

Let us know your reading via SystmConnect or drop a note in to Reception with your name and date of birth.

Below we offer links to some other useful third party websites where you can access further information and support for people with Long Term Conditions.

www.asthmaandlung.org.uk – information on lung conditions including asthma and COPD

www.bhf.org.uk – information on heart disease. hypertension and strokes

www.cancerresearchuk.org - information on Cancer types and treatments

www.diabetes.org.uk – advice and support on diabetes and self-management courses

www.macmillan.org.uk – cancer information

www.dorsetmind.uk – mental health support and advice

www.versusarthritis.org – arthritis information

HCA/Tracker/Frailty Service

The Tracker service is for those patients over the age of 65 who may need assistance with coping with long term medical conditions, regular health monitoring, medication support, support if you live alone, helping to cope with daily life, assistance with daily living and general support for yourself as well as family members.

Are you regularly in and out of hospital?
Do you feel isolated?
Are you a carer for someone?
Do you need financial advice?

Anyone concerned about someone who is registered with Verwood Surgery can refer them to the Tracker nurse service.

To access this service please either contact the surgery on 01202 825353 and ask to speak to Paul Fox.

Page last reviewed: 06 July 2026
Page created: 26 February 2024