Mental Health

We are here to help with your mental health as well as your physical help.

Mental health includes emotional, psychological and social well-being and is about how people think, feel and behave. We want anyone experiencing a mental health problem to get the support that best suits their needs.

a man holding his head in the hand

If you're in a crisis and need urgent help:

By phone

Call 0800 652 0190 The Dorset Healthcare University NHS Foundation Trust Helpline

The helpline is available 24 hours a day, 7 days a week.  If you call, you'll speak to a professional in your local NHS mental health service.  They can discuss your current mental health needs and provide access to further support if needed.

Calls to NHS urgent mental health helplines are free. 

By SMS Text

You can text "SHOUT" to 85258, free from all major UK mobile networks.  You'll then be connected to a volunteer for an anonymous conversation by text message.


Visit the NHS Dorset Healthcare Access Mental Health Services web page here>>

If you're experiencing negative thoughts and feelings impacting your day-to-day life

Your first port of call may be to contact us.  However, having that first conversation about your deepest feelings with a GP or Practice Nurse is not always easy, especially if it is someone you may not know well.  So the mental health charity,  Mind, has made a short film and guide on making the most of your consultation.  Watch Mind's animation on how to find the words to talk to your GP about your mental health.


If you are living with a long-term health condition or are feeling low or anxious

We may refer you to Steps2Wellbeing, a free, confidential service for anyone aged 18 and over registered at a GP surgery in Dorset.  You can also sign yourself up quickly and privately using their online form at or by phoning 0800 484 0500.


Steps2wellbeing offer a Body and Mind Service which can  help you to feel better emotionally if you are living with a long-term  health condition like:

  • diabetes
  • IBS (irritable bowel syndrome)
  • chronic pain
  • lung conditions • heart and stroke. 

Their specialist employment advisers can help you with:

  • stress at work
  • going back after a break
  • looking for a new job.

 "Steps2Wellbeing helped me to feel a lot happer in myself"


Download and view or print out their A5 leaflet about their service here:>>



Further information and support for your mental health can be found on the NHS website here:>>


If your child is struggling with their mental health the NHS is here to help.

Information about Social Prescribing

Social prescribing is when patients are referred to support in the community, in order to improve their health and wellbeing. Patients are connected to community groups and statutory services for practical and emotional support.

Carers in particular need to look after themselves so they can look after others.

More information about the service can be found on the Crane Valley Primary Care Network Social Prescribing page by following this link:>>

a group of women

Are you a carer for someone with dementia or a mental health condition?

For more information on support available to you, please visit our Carers Support page here>>