Protected Learning Time - Mandatory Training
The surgery will be closed on Tuesday 21st March from 3.30pm - 6.30pm
If you have a medical emergency during this period please contact 111
for the Out of Hours Service
Results from our recent CQC Visit can be found here:
The Verwood Surgery CQC Report June 2016
The Verwood Surgery
Welcome along to our surgery website where we hope you will quickly benefit from a user friendly layout and a wealth of information about our healthcare services. Find out when we’re open and what to do when we’re not, all from the comfort of your own home.
Our team includes six GP's, two practice nurses, one Tracker nurse, Technicians, as well as our practice manager, Assistant practice manager, Medical Secretaries and reception Staff.
We offer full GP practice service and run specialist clinics for children and pregnant women, diabetes and asthma sufferers and for patients needing minor surgery.
At Verwood Surgery, we aim to treat all of our patients promptly, courteously and in complete confidence.
For urgent advices and treatment when the surgery is closed, please telephone Dorset Urgent Care Service on 111 (one-one-one)
Our surgery is accessible to patients using a wheelchair. We also have parking spaces outside our practice which are reserved for patients displaying a blue disabled badge. We can arrange interpretation and translation services in person or by phone for those patients who do not speak English. Please let us know if you require this service when booking an appointment.
Patient confidentiality and Data Protection
When you register as a patient with the practice, we ask for personal information so that you can receive appropriate care and treatment. This information is recorded on the computer, and we are registered under the Data Protection Act.
The practice will ensure that patient confidentiality is maintained at all times by all members of the practice team. However, for the effective functioning of a multi-disciplinary team, it is sometimes necessary that medical information about you is shared by members of the team. In addition, other parts of the NHS may have access to your personal information from time to time e.g. If you are receiving hospital treatment, the hospital will require details of your relevant medical history.
Policy on violence and abusive patients
We aim to treat our patients courteously at all times and expect our patient to treat our staff in a similar respectful way.
We take seriously any threatening, abusive or violent behaviour against any of our staff or patients.
If a patient is violent or abusive, they will be warned to stop their behaviour. If they persist, we will exercise our right to take the necessary action to have them removed, immediately from our list of patients.
(Site updated 09/01/2017)